The model, developed by US start-up OpenAI and backed by Microsoft, raised privacy concerns, according to the Italian data protection body.
With “immediate effect,” the authority said it would forbid OpenAI and launch an investigation.
The BBC was reassured by OpenAI that protection laws were followed.
Millions of people have used ChatGPT since it launched in November 2022.
It can mimic other writing styles and reply to questions in a natural, human-like manner by using the internet as it was in 2021 as its database.
ChatGPT Gets Banned In Italy
It was introduced to Bing last month after Microsoft invested billions in it.
According to the company, Word, Excel, PowerPoint, and Outlook will all have a form of technology integrated into them.
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Concerns have been raised about the possible downsides of artificial intelligence (AI), including the threat it poses to employment and the spread of bias and false information.
Elon Musk and other prominent tech figures called for the suspension of these AI systems earlier this week amid concerns that the race to create them was out of control.
In addition to blocking OpenAI’s chatbot, the Italian watchdog declared that it would look into whether it met with the General Data Protection Regulation.
The GDPR sets rules for collecting, using, processing, and storing personal data.
The data breach involved user conversations and payment details, the watchdog reported on March 20.
It claimed that “the widespread collection and storage of personal data for “training” the platform’s operating algorithms is not legal.”
It was further stated that the app “exposes minors to absolutely unsuitable answers compared to their degree of development and awareness” because there was no way to confirm the users’ ages.
Due to the same worries, Bard, Google’s competing artificial intelligence chatbot, is now only accessible to particular users over the age of 18.
As for the ban, the Irish Data Protection Commission informed the BBC that it is coordinating with all EU data protection authorities and is following up with the Italian regulator to understand the reasons behind their decision.
The UK’s independent data regulator, the Information Commissioner’s Office, told the BBC that it would “support” advances in AI but was also prepared to “challenge non-compliance” with data protection laws.
According to Dan Morgan of cybersecurity rating service Security Scorecard, the ban highlights the significance of regulatory compliance for businesses doing business in Europe.
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Compliance with regulations is a requirement, not an extra, for businesses. “Businesses must prioritise the protection of personal data and comply with the strict data protection regulations set by the EU.”
ChatGPT Is Not Properly regulated
Following the filing of a complaint in the US, the consumer advocacy organisation BEUC urged EU and national authorities to look into ChatGPT and comparable chatbots, including data-protection watchdogs.
Although the EU is currently drafting the first AI law in the world, the BEUC is concerned that it would be years before it could go into effect, placing consumers at risk from a technology that is not adequately regulated.
Ursula Pachl, the deputy general director of the BEUC, cautioned that society was “currently not sufficiently protected from the harm” that AI could cause.